Every day help for our customers
At AK POWER, we are committed to providing unmatched support to our clients worldwide. Whether you need guidance on selecting the right battery or technical assistance, our team is here for you every step of the way.
- Product Management
- Technical Analytics
- Consultation
- Engineering Support
Need Additional Help?
Our dedicated team is always ready to go the extra mile. Contact us for personalized assistance or to learn more about our innovative battery solutions.
- To become an agent or wholesaler, simply contact us via email or phone, or fill out the inquiry form available on our website. Our team will provide all the necessary information, including partnership terms, product catalogs, and support materials, to help you get started.
- We accept a variety of payment methods to ensure a smooth transaction process, including:
- Visa and MasterCard
- PayPal
- Bank Transfers
- Regional mobile payment options
- Absolutely! All our products meet international standards and are certified with ISO 9001, ISO 14001, CE, RoHS, UN38.3, IEC, and MSDS certifications.
- Yes, AK POWER ships products globally. We partner with reliable shipping companies to ensure safe and timely delivery. Shipping fees and delivery times vary based on location and order size. Contact us for more details.
- Absolutely! Our batteries, including LiFePO4 and gel batteries, are specifically designed for compatibility with solar energy systems, providing efficient and reliable energy storage for both residential and commercial use.
- AK POWER products come with a comprehensive warranty to ensure customer satisfaction. The warranty period varies by product type (e.g., LiFePO4 batteries, OPzV/OPzS batteries). Please refer to the product’s details or contact us for more information.
- Yes, we offer a return policy for eligible products. Returns must comply with the terms outlined in our return policy and be initiated within the specified time frame. For assistance, please contact our customer service team.
- You can reach our technical support team via email or phone. Additionally, our website has a support section where you can submit your inquiries, and our team will respond promptly.
